That’s right the small business phone answering service provided by Pippa the PA is a real person. We know that talking to an automated voice at the end of the line can be frustrating, especially if you have a complicated query that doesn’t fit the three options offered. So make your customers happy by having a Pippa the PA team member on call for your business
When your customers call your business, they expect to talk to someone representing your business, not a robot or switch board who could send you off anywhere. Our team is fully trained to be your business’ communication channel. Answering in your company’s name, taking all the caller’s details, recording the message that is left for you and sending you an email or SMS (or both) to you with all the details.
We know many companies use call centres abroad to handle their communications as it can be the cheaper option. But by having our friendly, small business phone answering service team based in Scotland, we find customers are more relaxed and are able to have personal conversations rather than generic scripted responses and answers..
That’s right, as we are a dedicated team to your business, we offer communication with your customers all day, every day. So no call is unanswered and no query unheard. You know your calls are picked up every time.
We believe that the services of Pippa the PA be readily available to any business needing support with their communication channels. Whether you decide that our small business phone answering service is your long-term solution, or just to cover a surge in business or unfortunate staff shortages due to illness. By having no long-term contracts, you can Pay As You Go, responding to your business needs month to month, not having to forecast year to year. This is peace of mind that Pippa can cover a staff members holiday for a couple of weeks, or be your staff, the flexibility is there to support your business.